Shipping & Returns

SHIPPING

Orders are shipped from our facility by the end of the next business day. Your shipment will be sent by the most economical and efficient means, unless you specify a preferred carrier when you order. Shipping charges are calculated and added to your order as it is created, refer to your shopping cart for actual shipping charge. You will be notified prior to shipment if any of your items cannot be shipped via the method you specified.

We ship both domestically and internationally.

We will calculate international shipping cost upon request. If you have questions please contact us.

ESTIMATED Shipping Times

  • Ground: 4-12 business days
  • 3 Day Select: 3-6 business days
  • 2nd Day Air: 2-5 business days
  • Next Day Air: 1-3 business days
  • Outside US: 1-4 weeks



RETURN

  • LabShops.com offers a 30-day return policy on selected items.

  • Please contact us to obtain a Return Merchandise Authorization (RMA) number before shipping your product back to LabShops.com. Please include customer name, invoice number, serial number and the reason for the return. Returns may not be accepted without a valid RMA number.

  • All products returned must be 100 percent complete and contain all original manufacturer boxes and packing materials, all manuals, accessories and any other documentation included with the original shipment.

  • Shipping charges on returned items are the customers responsibility; LabShops.com will match the shipping method and pay for shipping on replacement or exchange item(s).

  • For your protection, we strongly recommend you to fully insure your return shipment in case of loss or damage. Please use a carrier that is able to provide you with proof of delivery.

  • DEFECTIVE returns can be returned directly to LabShops.com within 30 days from the invoice date, at LabShops discretion for: credit, replacement, exchange or repair.

  • NON-DEFECTIVE returns can be accepted directly by LabShops.com within 30 days from the invoice date, at LabShops discretion for: credit, exchange. All NON-DEFECTIVE returns are subject to a 15% restocking fee.

  • LabShops.com reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY. Original shipping charges are not refunded on returned items.

  • If your merchandise package was already damaged upon arrival, it is best to REFUSE taking the merchandise from the carrier attempting delivery. If you accept the package make sure it is noted on the carriers delivery record in order for LabShops.com to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify LabShops immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify LabShops.com of damaged goods within the first 15 days of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Contact us to arrange for carrier inspection and a pick up of damaged merchandise.
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    ONE Year Warranty & Free shipping in continental USA